We love to connect with potential new cat people so fill out our contact form (pro tip: be sure to include your cross streets!). Pending availability, we will request that …
How much time do you spend with my cats?
Visits are a minimum of 30 minutes in length. The basics (food, water and litter) only take a few minutes. The rest of the time is spent doing what makes this …
Will you send me updates while I am away?
Yes, we provide a journal update through our software for every visit. Please know that no matter what, if anything is found amiss in your home or with your pets …
Who will take care of my cat? Will it always be the same person?
While we assign a primary sitter, we do not guarantee the same sitter each time you book services. None of our employees work seven days a week; therefore, depending on …
I do not feel comfortable having different team members in my home without meeting them first. Would it be OK to set up a meet and greet with each sitter before we leave home?
Absolutely! We are happy to arrange for you to meet any other sitter assigned to visit your pets. The initial meeting is complimentary however any additional meetings you request are …
Why do you require two sets of keys?
One set is kept by your primary sitter, the other is kept on file in our office in case of emergency. We understand that providing two sets of keys is …
Will you return my keys?
Most clients prefer to leave their keys on file with us. We understand that for some this is not possible. If special arrangements must be made to for us to …
What time do you visit my cat?
Visits typically occur in the morning and afternoon. Early morning and evening visits are reserved for pets with medical or dietary requirements. We ask that if you schedule a visit …
My cat needs medication, can you do this?
We are experienced with administration of most medications: subcutaneous fluids, insulin shots, oral and topical medications, asthma inhalers. Of course, our success is dependent on your cats temperament. We do …
How do I schedule visits?
Once you become a client you may schedule visits via our software, a phone call or via email. The more notice you give us, the better; however we do our …
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